Privacy policy

This policy explains how Trusted Trade Solutions (“we,” “us”) handles information when you visit this website or contact us.

What we collect

This website does not have sign-up or contact forms. We only receive information you choose to give us, such as:

• Details you enter when you book a call through Calendly, such as your name, email address, and any notes.
• Information you send us by email or tell us when you call, such as your name, contact details, and business details.

Voice demo

Our demo page lets you talk with an AI voice agent. If you click “Talk with Me” and allow your microphone, your voice is sent to Retell AI, which provides the voice agent technology. You are talking with an AI, not a person. The conversation may be recorded and transcribed, and we may have access to the recording and transcript. Please don’t share sensitive personal information during the demo.

How we use it

We use your information to respond to you, schedule and hold calls, and provide our services if you become a client. We do not sell your personal information.

Third-party services

• Calendly handles call booking. Information you enter there is processed under Calendly’s own privacy policy.
• Retell AI provides the voice agent on our demo page. Your voice and conversation are processed by Retell AI under its own privacy policy.
• Google reCAPTCHA helps protect our demo page from abuse. It may collect device and browser information and send it to Google, under Google’s Privacy Policy and Terms of Service.
• Google Fonts loads the fonts on this site. When a page loads, your browser may send technical information, such as your IP address, to Google.

These services may use cookies or similar technology under their own policies.

Sharing

We share information only with the service providers we use to run our business and communicate with you, or when the law requires it.

How long we keep it

We keep information as long as we need it to respond to you and serve you, or as the law requires.

Your choices

You can ask us to see, correct, or delete the personal information we hold about you by emailing BT@trustedtradesolutions.com.

Children

This website is for business owners and is not directed to children under 13.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact

Questions? Email BT@trustedtradesolutions.com or call 231-534-5187.